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LifeSize & VCS

Justin Ferello
Level 5
Level 5

Hey all,

I am trying to setup a LifeSize 220 to register via H323 & SIP to my VCS Control.  I was able to get the H323 registration working, but the SIP registration keeps telling me "unreachable".  I am not sure how to configure the SIP section either as there is a SIP Proxy section like the Cisco codecs but then a SIP Registrar section...        

Thank you,

Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com       

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
2 Accepted Solutions

Accepted Solutions

Martin Koch
VIP Alumni
VIP Alumni

In general the VCS is both. The Proxy handles the calls, the registrar handles the registration

and in theory the registration could also be proxied, not sure if that happens here as well.

If something does not work I always like to use TCP and see on a network trace whats going on.

Would check how and with which information it tries to register and place calls.

Here is some posting not looking good regards sip:

https://supportforums.cisco.com/thread/2169587

Maybe some lifesize forum can tell you more. If it does not work with sip, just disable it.

As I do not have any unit here I can not test it.

Please remember to rate helpful responses and identify helpful or correct answers.

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View solution in original post

Martin,

Thanks for the hint, you were correct.  The LifeSize registered after I enabled the "Proxy" and "GK" setup.

Thank you,

Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

View solution in original post

3 Replies 3

Martin Koch
VIP Alumni
VIP Alumni

In general the VCS is both. The Proxy handles the calls, the registrar handles the registration

and in theory the registration could also be proxied, not sure if that happens here as well.

If something does not work I always like to use TCP and see on a network trace whats going on.

Would check how and with which information it tries to register and place calls.

Here is some posting not looking good regards sip:

https://supportforums.cisco.com/thread/2169587

Maybe some lifesize forum can tell you more. If it does not work with sip, just disable it.

As I do not have any unit here I can not test it.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

Martin,

Thanks for the hint, you were correct.  The LifeSize registered after I enabled the "Proxy" and "GK" setup.

Thank you,

Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

Hi Justin,

great to hear, thank you for letting us know how you fixed it!

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify