Login failed through VCS-e, VCS-c is ok

[Alexander M Popov]

Hello All.

I have now read so many threads about this issue and i have tried all that I could find.

But still i get:

"Wrong username,domain,and/or Password"

When i try to login to Movi thourgh VCS-e.

Some of the things done:

-Traversal zone with Check credentials

-Sip Proxy enabled on VCS-e

-removed Provisoning key from VCS-e

-Added Public SIP server address to TMS config template.

-Tried several tips on search rules from VCS-e to VCS-c.

What am I missing?

Any advice would be greatly appricated.

Thank you,

Alexander

[Alexander M Popov]

Thank you for helping on this.

SIPMSG:

|REGISTER sip:fmcti.com SIP/2.0

Via: SIP/2.0/TLS 10.0.1.46:52243;branch=z9hG4bK4d7b1efe9394977fdb4c7a9245250532.1;received=62.92.90.10;rport=38115

Call-ID: 7163f6823ac7f26d@10.0.1.46

CSeq: 9001 REGISTER

Contact: ;+sip.instance=""

From: <>username.movi@domain.com>;tag=314e3758d09ddab7

To: <>username.movi@domain.com>

Max-Forwards: 70

Route: <193.90.120.31:5061>

Allow: INVITE,ACK,CANCEL,BYE,INFO,OPTIONS,REFER,NOTIFY

User-Agent: TANDBERG/774 (MCX 4.6.3.17194) - Windows

Expires: 3600

Supported: replaces,100rel,timer,gruu

Content-Length: 0

VCS-E search rulse:

Priority	State	Rule name	Protocol	Source	Authentication required	Mode	Pattern type	Pattern string	Pattern behavior	On match	Target
40	Enabled	Traversal Zone	Any	Any	No	Alias pattern match	Regex	(?!domain.com)([^@]*)	Replace	Continue	VCS
40	Enabled	Traversal Zone - full URI	Any	Any	No	Alias pattern match	Regex	(.+)@domain.com.*	Leave	Continue	VCS
150	Enabled	DNS Search Rule	Any	AllZones	No	Alias pattern match	Regex	(?!.*@%localdomains%.*$).*	Leave	Continue	DNSZone

VCS-C search rules:

Priority	State	Rule name	Source	Authentication required	Mode	Pattern type	Pattern string	Pattern behavior	On match	Target
48	Enabled	Local Zone - No domain	Any	No	Alias pattern match	Regex	(.+)@domain.com.*	Replace	Continue	LocalZone
50	Enabled	Local Zone - full URI	Any	No	Alias pattern match	Regex	(.+)@domain.com.*	Leave	Continue	LocalZone
100	Enabled	Traversal Zone	Any	No	Any alias				Continue	VCS
100	Enabled	External IP Searc	Any	No	Any IP address				Continue	VCS

I have called the traversal zone for VCS on both VCS-C and VCS-E.

[Alexander M Popov]

I also checked the debug log on VCS-C and there i don't see the 404 error.

The last message there is a SIP OK message.

[Alok Jaiswal]

Where do you want your jabber to register?

I don't see a search rule for local zone match on the VCS-E.  can you create a search rule for local zone match a default rule any to any alias rule.

your idea is to register the jabber on VCS-E right ?

Rgds

Alok

[Alexander M Popov]

I added this to VCS-E

38

Enabled

vcs default

Any

Any

No

Any alias

Continue

LocalZone

The idea is to proxy the registration to the VCS-C using the VCS-E for users outside our network.

[Alok Jaiswal]

after adding the rule does your registration works ?

Also can you let me know if you have sip domain configured on VCS-E? and under sip configuration have you set proxy registration?

Rgds

Alok

[Alexander M Popov]

Still not working.

SIP Registration proxy mode: Proxy to known only

No SIP domains configured on VCS-E.

-alex

[Alok Jaiswal · Accepted solution]

If your idea is to register the jabber to VCS-C and not VCS-E, then the local zone match you created is not required. you can simply delete this. and proxy setting is proper.

Please can you modify the traversal search rule on VCS-E from regex to something like any to any alias and test again.

it should works after this as per my udnerstanding

Rgds

Alok

[Alexander M Popov]

It works!

I added a "Any to Any" search rule with lowest priority pointing to the traversal zone.

And that was it.

Can I just leave it this way or do you recommend me to modify the search?

Thank you so much!!

-alex.

[Alok Jaiswal]

Alex,

see the registration message from jabber.

|REGISTER sip:fmcti.com SIP/2.0  -- asking domain to register

Via: SIP/2.0/TLS 10.0.1.46:52243;branch=z9hG4bK4d7b1efe9394977fdb4c7a9245250532.1;received=62.92.90.10;rport=38115

Call-ID: 7163f6823ac7f26d@10.0.1.46

CSeq: 9001 REGISTER

Contact:  ;+sip.instance=""

From: <>username.movi@domain.com>;tag=314e3758d09ddab7

To: <>username.movi@domain.com>

Max-Forwards: 70

Route: <193.90.120.31:5061>

Allow: INVITE,ACK,CANCEL,BYE,INFO,OPTIONS,REFER,NOTIFY

User-Agent: TANDBERG/774 (MCX 4.6.3.17194) - Windows

Expires: 3600

Supported: replaces,100rel,timer,gruu

Content-Length: 0

so you should have a search rule to pass this to VCS-control in your case.

Rgds

Alok

[Alexander M Popov]

Thank you again.

-alex