MCU does not show in 'Add Participants' list

[christopher.taverner]

Hello, 

When we go into Conference Control Center and select the 'Add Participants' screen the MCUs are not listed. 

1. We go into Conference Control Center and find a meeting

2. Select 'Add Participants'

3. Select the MCU tab but our MCU's aren't listed? 

We used to use this to change which MCU was being used for a Video Conference. 

Thanks in advance (sorry for all the green!)

[Patrick Sparkman]

If you want to change the selected MCU for a pending conference, you'll need to edit the conference under Booking > List Conferences.  Once you've opened up the conference details, select the Connection Settings tab, then choose another MCU under the "Select Main" dropdown.

The Main participant is the system that hosts the conference. This can be either an MCU, or a system with multisite if there are more than two participants. If the conference is point-to-point then either system can be the Main. If booking from the Cisco TMS web interface, you can choose which participant you want to be the Main from the drop-down menu.

[christopher.taverner]

Thank you, that is our workaround at present. I have just found out from our Service Desk (who manage this function day to day), that its changed since the upgrade to TMS 15.2.1.

If this is a change by design, I can let them know.

[Patrick Sparkman]

Selecting a different conference bridge as the main participants is the way that I've always done it.

Within CCC > Add Participants, try removing the selected MCU, does the other appear in the list of available MCU's?

[Nick Halbert-Lillyman]

Are the MCUs still in TMS under Systems > Navigator and do they have the "Allow Bookings" checkbox ticked?

[christopher.taverner]

Yes, that's selected - thank you for the suggestion though.