MCU TLS Handshake failed to complete

[hashimoto.kotaro]

Hi all,

One of our MCUs(MCU4501 4.4(3.67)) constantly outputs error messages below in event log.

(We do not use any SIP registrar.)

201     15:47:42.768      SIP     Error     TLS Handshake failed to complete

What do these messages mean and what should we do against them?

Best Regards,

Kotaro

[hashimoto.kotaro]

I found that this is caused by incomplete neighbor settings between MCU and VCS-C.

The other day we had some test to check relationship between embedded gatekeeper function of MCU and VCS-C neighbor.

After that test, we disabled the embedded GK function on the MCU but we did not disable VCS-C neighbor.

So, VCS-C kept trying to make neighbor connection between the non neighbor GK(=MCU) but the MCU could not establish connection because it was no longer GK.

Finally, by deleting neighbor zone for the MCU, error messages stopped.

Kotaro