Microphones Telepresence 1300-47

[Ivan Sanchez]

Hi everyone,

I have an Ex60 and Cisco Telepresence 1300-47 registered to call manager. If I make a video call between  Jabber and the 1300-47 all the three microphones are on and active but if I make a call between the Ex60 and the 1300-47 just two microphones are active. On the call manager I have 3 microphones configures. Somebody knows why this happen?

Thanks.

[Rafal Szeremeta]

Hi Ivan

During the call with EX60 which microphones are active?

What is version of EX and CTS?

Cheers

Rafal

[Ivan Sanchez]

Hi Rafal,

CTS Version: CTS_1.9.2(19)_P2

EX60: I cannot see the version from the call manager and I do not have access locally because is on a remote location.

I have three microphones on the table, just the one on the center and the right microphone are actives during the call. The left microphone never is active.

Thanks.

[Rafal Szeremeta]

Hi Ivan

What about camera switching? When you move to the left is it working or left side is completely ''dead''?

Issue is consistent and happen all the time?

Thanks

Rafal