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Multiway Dialing with MX200

appleguru
Level 1
Level 1

Does anyone know how to initiate a multiway call from the API of the MX200? I can use the DIAL command, but do not see how to use that command to establish a multiway call and then merge those calls together.

Thanks!

3 Replies 3

Amlesh Sengar
Level 1
Level 1


Hi Danny,

Under advance config -->  network services --> multipoint address, configure the multiway address and protocol used for call.

  You would be able to get option to join the calls.

Note: You would require a multiway address.

Thanks,

Amlesh

vivsing2
Level 1
Level 1

Hi Danny,

If you have multiway uri configured as mentioned by Amlesh and working fine with touch panel and looking for api command here is what you need to follow:

So we have two URI a@xyz and b@xyz, you dialled following to first uri

1. xocmmand dial number: a@xyz

with the help of xstat call command we will check call id, let say its 23

2. xcommand call hold callid:23

after this we will dial to second URL

3. xcommand dial number: b@xyz

after this call must be established and then you need to enter last command in series

4. xcommand call Join

after this your call will be connected using bridge hence multiway call.

Regards,

Vivek

Thank you guys for your quick responses. What I was missing is all of the individual steps to make the multiway call. I need to write all of this into my Crestron code to automate this procedure. Thanks so much for your help!!

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