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MXP 6000 Camera

roy.l.washington3.civ1
Beginner
Beginner

‎08-18-2016 10:27 AM - edited ‎03-18-2019 06:17 AM

After I power on my MXP 6000, the Tandberg Precision HD TTC-01 Camera rotates left then right, then goes maximum up or orth and clicks for a while, I get a message stating no Camera is connected.

VTC) Tandberg Model 6000 version B.9.1.NTSC

(Camera) Tandberg Precision HD TTC8-01 Rev: 7

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Patrick McCarthy
Cisco Employee
Cisco Employee

‎08-18-2016 11:25 AM

Roy - if the codec is running B9.1 code, that is not an MXP, that is a very old Tandberg 6000. B series (and E series) codecs do not support the HD camera - that codec is two models before the MXP.

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Patrick Sparkman
Mentor
Mentor

‎08-18-2016 03:58 PM

Can you confirm the codec model and software version, as well as the camera model?  As Patrick M's mentions, the camera you describe doesn't belong with the codec you have.

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