No Lan Activity in EX90

[Mahesh Kumar]

I am see "No Lan Acitvity" message on the EX90 touch panel but the endpoint is connected to LAN and able to establish video calls.

Endpoint is registered to VCS SIP-H323

Firmware 7.3.3

Recent change in environment is, turned off and uninstalled the device for 2 days to reburish the furniture and install the device back.

Troubleshooting:

Reboot

Factory Reset

Network Ports swapped in switch side

Replaced cat5 patch cord

[Mahesh Kumar · Accepted solution]

Problem resoved, actually the lan cable was plugged in PC port and not in Ethernet port.