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one way audio from Cisco room kit Plus device to Laptop during Webex Meeting.

Hello,

We are facing issue with one way audio during Cisco WebEx meeting.

 

Below is our scenario.

 

After scheduling  webex meeting one user is connected from mobile ,one user is connected from Laptop and other user is connected from Cisco room kit plus device. Everything is working fine.

 

But only issue with Laptop to VC device. The User who is connected in the meeting from Laptop his/her audio is not audible to the person who is in the meeting room where cisco room kit plus device is installed .

 

Laptop user Audio is audible to Mobile user & and Mobile user audio is audible to VC user as well as Laptop User.

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