P60 replacement power supply

[david.yates]

Can someone please provide the SKU or part number for a replacement  P60 camera power supply?

[Patrick Sparkman]

Power adapter doesn't seem to be documented or mentioned anywhere, except it specs:

• Input: 100-120 or 200-240 VAC; 50 or 60 Hz
• Output: 12 V / 6.5 A

I'd contact TAC and see if they can provide it or possibly even replace it.

[Greg Given (9Line)]

Page 11: https://www.cisco.com/c/dam/en/us/products/se/2020/10/Collateral/components-cables-endpoints.pdf

Shows PSU with P60 as PSU-12VDC-40W2=

[ciscoazlancco]

I had the same problem.

Received this part code from Cisco Pre Sales Help :

PSU-12VDC-40W2=

K Rgds

[pamela.bruns1]

what is Pre Sales Help? Where can we find them??

[yajick]

You can find more info on Cisco Pre-sales help here: 

https://www.cisco.com/c/en/us/partners/support-help/presales-helpline.html

This service is provided by Cisco Global Virtual Engineering. 

They have a service catalogue also accessible on the link above.