TelePresence and Video Infrastructure

Codec Pro video quality while on webex

My Codec Pro (hard wired) is having some issues when it connects to a Webex. The unit is registered on prem to CUCM. While i am on a webex the video seems to get super pixelated (picture attached) and/or just stop/drop the call. If I join the WebEx w...

WebEx Edge Audio integration with Expressway-Edge - Dial-In number - Not acceptable Media error

HiWe have CUCM 12.5 and Expressway-Core and Edge x12.6Currently integrated with Cloud WebEx Edge audio. Incoming call to SIP devices registered with CUCM are working fine. However, if we dial WebEx Dial-in Toll free number we are getting Not acceptab...

On the Webex Pro, video in & out frame rates are listed as p60. Will the product also work with p59.9, the standard broa

CMS drops call after 1 minute if participant presses mute on mobile

Colleagues, such a question. when you call cms from a mobile phone, if you turn off the microphone on the phone, the call hangs up within a minute, how to overcome this?the call goes from a mobile-rostelecom- (sip) -iscratel si3000- cucm-cms. hang-up...

All conference bridges either have a status of 'Unusable' or 'Busy out issue

Dear All, I have an alarm in Cisco TelePresence Conductor "All conference bridges either have a status of 'Unusable' or 'Busy out"and not able to make any conference call.  Please help!!

CMS app Presentation still very Bad (Bug?)

This should be Bug, someone can help inform the Cisco related team to solve it? I use the cisco meeting app to presentation. IF sende`s screen resolution is 1920x1080(Full HD),recipient`s presentation is very bad. But sende`s screen resolution is set...

TMS Call Detailed Report

Hello All,Hope you are well!Can you help with the following from TMS server. I have try these options but not happy with the reports1. Exported "List Conferences" but it does not duration.2. Under > Reporting Tab > Call Detailed Record > All Endpoint...

Extending the Cisco Telepresence Table Mic 20 with two CTS-MIC-TABL20's

Hello,Can the Telepresence Mic20 be extended using two extension mic cables?Thank you in advance!Brad

No domain configuration has been received from the Expressway-C

I am configuring a VCS-C and VCS-E for Jabber Guest. I have configured a Unified Communications Traversal Zone from C to E. The Zone is Active and up but I am getting SSH tunnel errors on both C and E. VCS-C ErrorNo SSH tunnels have been established ...

meeting server resilience

Good day all, Our organisation has a single CMS 1000 with express way. CMS is on version 2.8.3.we are contemplating of having resilient connectivity for cms. research shows a three node cms will be good, with both cms being in primary/secondary role....

PKG upgrade file Webex Room Codec Pro

Hello Community, We have a Webex codec pro and it it will be setup as a standalone (no registration to CUCM or Webex). We are planning to update the software because we have issue with the compatibility with our AMX control system. I cannot find avai...

Guidelines for Deskspace Conferencing

As a novelist I would like to suggest some Guidelines for Cisco conferencing. When I am at my desk I don't want any voice, telepresence, or conferencing programs distracting me from my literary work. If a Cisco user wants to interact while I am on br...