Phone book Server 1 URL

[Justin Ferello]

All,

I have noticed on several TMS deployments that TMS keeps pushing the IPv4 address to all the endpoints for their Phone book server 1 URL field, instead of the FQDN.

I have verified that under Admin Tools, Network Settings, Advanced Network Settings for LAN has both the IPv4 & correct FQDN in there.

Also all the codecs have the FQDN for the external manager, but the IP for the phone book.

Finally I made sure that that FQDN is resolvable from the codecs themselves.

How can I get TMS to push the FQDN for the phone book server 1 URL field instead of the IP of TMS?   

Thank you,

Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com       

[Martin Koch]

Are these systems behind firewall? You noticed are two fields for the tms addres:

Advanced Network Settings for Systems on Internal LAN

TMS Server Fully Qualified Host Name

and

Advanced Network Settings for Systems on Public Internet/Behind Firewall

TMS Server Address (Fully Qualified Host Name or IPv4 Address)

you could also check if you have a template where you set the phonebook address as an ip

(especially the auto discover one or a persistant one)

On the other hand you can also try to use the persistant template to set your dns entry if its some kind of bug you hit

[Shilpa Shree Settikere Nanjundappa]

Hi Justin,

Since you have already checked all the settings I would suggest you to check ensure that the 'Enforce Management Settings on Systems' to Yes.

You can find this setting in the Network Settings.

Thanks,

Shilpa.