Phonebook entrys TMS ISDN and E.164

[Talk and Vision Support]

Questions concerning Phonebooks in TMS

I have a question about the phonebooks in TMS, specificly the order of how numbers are being showed.
I have a couple of phonebooks configurated where a conference set has got an ISDN number, an E.164 alias and an IP number.

Because of cost savings, I want to have the E.164 alias as standard to be used, and when this does not work that the ISDN number can be used.

When I look on one of are endpoint, I see that ISDN is the standard.
I can scroll down to View Dailing Methods and then I can select the E.164 alias but this is very difficult for the normal user.

Is there a possibility to have the E.164 alias as standard ?

thanks in advanced.

[Andrew Vasel]

Have you considered manual phonebooks with 2 listings (E164 and ISDN) for each entry?

[Talk and Vision Support]

Hi yes we did, but unfortunatly this did not resolve the problem.

do you might have any other suggestions ?

[Andrew Vasel]

Aside from engaging TAC and/or getting a feature request submitted, no other good suggestions, unfortunately.

I don't believe that TMS currently has logic built into it where you can have it present various dialing methods in a preferential sequence.