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Phonebook Folders on a C90 do not go past 50 entries

Michael McClain
Level 1
Level 1

We have a C90, the only C90 out of 800+ endpoints. We have noticed that when we access a folder within the directory that has more than 50 entries, the C90 only displays the first 50 entries. We have done a restart, a reboot, a factory reset, everything we can think of, and still have the same result. The C90 is at TC6.3.0 and is in an integrated room controlled by a Crestron. We get the same phonebook issue whether we use the Crestron or the handheld remote. Any ideas?                  

1 Reply 1

Michael McClain
Level 1
Level 1

Just read the software Release Notes where this was an open caveat in 6.3. I just looked at a sampling of some of our other systems @ 6.3 and they have the same issue. I just created a whole bunch of work for us. Disregard my post.