12-18-2019 05:55 AM
Dear friend, I do have a problema whith my Precision HD 40 camera that we uses in SX20 kit. The camera did not start and as a result fo it, the code didn't find it and says NO CAMERA DETECTED.
It stays with a white light on the base and do some wierd sounds like trying to move to other direction and can't.
I didn't dropped to the floor or other kind of bad use.
I read something about "xsystemtools camerarescue" command, but it didn't work.
Had you guys this issue before? Can anyone help?
Thanks in advance.
12-19-2019 04:54 PM
If the camera is making grinding noises (plastic gears slipping) then it is likely broken and you will need to arrange a RMA through the TAC.
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12-20-2019 02:52 PM
That's it. This is what's happening. Thanks for your help
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