Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
483
Views
0
Helpful
1
Replies

Profile C20 issue

Justin Lewis
Level 1
Level 1

‎08-17-2011 10:02 AM - edited ‎03-17-2019 10:26 PM

Has anyone else experienced an issue where a C20 reboots itself when on a video call with an audio participant as well? The codec is version 4.1. The call was up for a period of time, then just crashed and rebooted itself.

Labels:
0 Helpful
1 Reply 1

Justin Ferello
Level 5
Level 5

‎08-18-2011 08:19 AM

Justin,

I would upgrade the codec to TC4.2 and see if you have the same problem.

Thanks,

Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
0 Helpful
Customers Also Viewed These Support Documents