TelePresence and Video Infrastructure

Hi There,One of our client has a Nortel Meridian PBX and they are cutting over to Cisco 2800 gateway as the PBX is unstable and could break anytime. We have a Call manager cluster in the Datacentre with a local gateways. Background:First we thought i...

Good morning,I'm looking into strange behav. of Cisco 9971 IP Phone.For example: Today in the morning, I've rebooted this phone and he is registered from 10.91.0.3 IP, but in a few hours when DHCP lease will be expired and if Phone will obtain a new ...

I have a 9971 phone with camera. CUCM version 7.1.5. Cisco camera configured to "On", video features also configured to "On". During startup camera blinks red LED, but I suppose it`s not discovered - haven`t got any camera settings on phone. "Accesso...

Dear All,Please advice me to start a VCON with my newly purchased Polycom HDX7000, and I need to add this VCON equipment with my CUCM 7.1, Here are important information you all may need:-The IP Telephony is working fine, and I can call to PSTN from ...

If a Telepresence site is indicating a Exchange subscription status error when you schedule a meeting (with multiple sites), will the site in error still receive the invitation when the problem is fixed?

Hello,I have purchased the Video Communication Server (VCS) Starter Pack.I have configured the VCS control on the inside network (behind the firewall). I have opened all traffic on the firewall. A public IP is assigned to the server. I can connect th...

Hi all!Today I have occasionally dropped the PrecisionHD 1080p camera. It back cover went of and ribbon cable has been badly damaged. You can see it in the attached file. Can anyone say me what can be done on this issue? Can I send this to some repai...

I've recently upgraded some E20s from version 3.X to version 4.1, however I don't seem to be able to SCP to the endpoints anymore to upload our corporate wallpaper...Has the procedure for remotely uploading wallpapers changed?

We use meetingplace for our team meetings but it seems that everyone is making a phone call for audio/microphone access to the meetings. Is there a way to attend a meeting and receive audio/mic service online?

I have an unusual issue here.CUCM - 7.1.3VCS - 6X9971 - 9.0C60 - TC4.1.0Call from C60's registered with VCS as H323 endpoints can not call across a SIP trunk to 9971 video phones registered as SIP endpoints on CUCM. Working with TAC and have identifi...

HiI am having trouble establishing a video call between E20 registered to VCS running software version X6.1. I have a E20 and a 9971 registered to CUCM version 8.0.3. When I make a video call, the call gets connected but I dont get any video.  I also...

I am using TMS 13.0.1, VCS and VCSE X6.1 and currently have about 150 MOVI clients. I would like to be able to see Ad-hoc calls between 2 MOVI in my TMS conference Control Center.  The only way I see a MOVI is when they talk to an H.323 system (eithe...