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"Video Bandwidth Unavailable" on 7960 phone with video

wilson_1234_2
Level 3
Level 3

We have severla sites using video on workstations and Cisco 7960 phoens.

It is working.

Recently one branch stopped working with "Videio Bandwifht Unavailable" on the phones when trying to connect.

Qos settings have not changed since it was working and the traffic is getting marked oper the policy.

This policy worked at one time and is the same for all branches.

Audio is fine.

Is there a setting in Call Manager I can check to make sure there is enough bandwidth allotted for video?

1 Reply 1

parshah
Cisco Employee
Cisco Employee

Hi,

In the CCMAdmin page, go to System > Locations. Make sure that the location between which you have video issue has sufficient video bandwidth.

Thanks,