09-16-2014 12:23 AM - edited 03-18-2019 03:24 AM
radvision elite 5110 7.7.2
SX20 7.1.1
Hi everyone
We connect RADVISION and SX20
We found a compatibility issue
SX20 When connected to a HD (720P) comes the following message
"Your Call has been put on hold" (Screen is black)
And connected in 10 seconds
Why this happens?
09-16-2014 11:40 PM
Hi,
Is this issue only happens with SX20 unit ?
from the picture it seems like sx20 is put on hold !!
Will it work with lower resolution ?
Radvision 5110 has latest v 7.7.6 you can try to upgrade on this version.
Regards,
Amit Mehla
09-18-2014 07:25 PM
Usually, Radvision recommends using UCGW or SIP gateway to provide TURN server's functionality, the MCU itself could only support STUN, as there is no document saying Elite MCU 5000 supporting TURN. This could make the ICE endpoint RTP multiplexing decision difficult .
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