06-29-2012 05:27 AM - last edited on 03-25-2019 09:04 PM by ciscomoderator
Can you provide me a link to a bulletin of some kind that I could forward to our customers advising them to make sure they upgrade to TC5.1.2 BEFORE their 4X cameras goes defect? Do I have CISCO’s authorization to do so?
06-29-2012 05:36 AM
You can find information from https://supportforums.cisco.com/docs/DOC-25123.
Official Field Notice plan to be released on 2-July (might have some delay on this) from Cisco Web Site.
06-29-2012 05:50 AM
Thank you... Unfortunatly, it isn't quite what I am looking for. To me, this is a technical bulletin reserved for technician who know what they are doing. What I'm looking for is a document that I can send my customers to advise them to upgrade their systems to TC5.1.2 because of a known issue with the CISCO 4x Camera. If I send them this document, it will just get them confused....
06-29-2012 06:32 AM
The Field Notice that plan to be released next week should cover what you are looking for.
Usually Field Notice contain following information.
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