03-07-2018 01:51 AM - edited 03-18-2019 01:56 PM
Hello,
I have just built three Spark Room 55 units for testing and now need to remove them from their stands for shipment to install locations.
I am unable to remove the screen from the floor base as shown on 18 of the install guide.
Is there some special technique for this? - I have pulled the lock to the point that I feel it is in danger of breaking and also pulled down on the stand without success.
Any suggestions welcome.
03-07-2018 02:28 AM
Managed to do it.
Three people - two lifting screen whilst the third pulls the lock mechanism whilst placing a foot on the stand and then gives the bottom of the screen a tap and it came undone.
More difficult than it should be but I guess the fixture needs to be solid and the operation would only happen a couple of times in a unit's lifetime if ever.
09-20-2019 03:17 PM
Hi I had this problem too.
The useful thing that we used to solve this problem was a credit card! You have to introduce the credit card until the lock gets released and it's done!!
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