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Room Kit Pro and PresenterTrack not functioning

Matt_W
Level 3
Level 3

Has anyone else ran into this? 

I have a Cloud registered Room Kit Pro running the latest software and I can't get PresenterTrack to trigger.

I have a P60 connected to camera input 2 (this is the one I am trying to set up presenter track on) and a Quad Camera connected to camera input 1.

I have ran through the setup guide and the system tells me it has activated but when I try standing in the trigger zone it does not activate.  I have disabled speaker track during the test as I have read you cannot have it enabled for PresenterTrack to work.  I have even tried using the built in Classroom setup method but that doesn't have any change in results.  The trigger zone is in front of a gray wall so I would think detection should not be a problem.

3 Replies 3

Patrick McCarthy
Cisco Employee
Cisco Employee