Room Kit Pro with 3 Monitors - Content Share Issue

[meeksy]

We have multiple Room Kit Pro endpoints that we have installed and we have configured them in the "classroom" setup.  We have 2 55" monitors that should be showing the camera views of the other connected endpoints and a SMART 75" touch screen that should be showing any shared content.  This is not occurring though.  The system sees all 3 monitors and says that they are connected, but we aren't getting anything to show on the SMART 75".

We have many SX80s endpoints setup with the same configuration and they function without issue.  The only difference is that the SX80s are running ce8.3.7 and are set to "briefing", but that is the same as "classroom" on the SX80s.

Any assistance is appreciated.

[Wayne DeNardi]

"Briefing Room" and "Classroom" are not the same - they are slightly different.  A Room Kit Pro codec can beset up for either.

See https://help.webex.com/en-us/verquz/Set-up-Briefing-Room-on-Cisco-Webex-Room-Devices

and https://help.webex.com/en-us/n4522teb/Set-up-Classroom-on-Cisco-Webex-Room-Devices

[Matt_W]

did you change the output 3 to be presentation only or Third?  Seems to be working for me.