05-10-2013 12:53 PM - edited 03-18-2019 01:05 AM
Here is the log. Trying to register my MX300 but fails.
May 10 15:07:48 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:07:48 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:07:59 ppc appl: 14322.78 SipStack I: NETConnectRej: failure at OS level May 10 15:07:59 ppc appl: 14322.78 SipStack !ER SipTrnsp() entry->SocketId.nsLocal=0x580000 does not match search id=0x560000 May 10 15:07:59 ppc appl: 14322.79 SipStack I: NETConnectRej: Connection timed out May 10 15:07:59 ppc appl: 14322.79 SipStack W: NetConnectRej: could not connect to May 10 15:07:59 ppc appl: 14322.79 SipStack I: NETConnectRej: Connection timed out May 10 15:07:59 ppc appl: 14322.79 SipStack !ER SipTrnsp() entry->SocketId.nsLocal=0x580000 does not match search id=0x570000 May 10 15:08:38 ppc appl: 14361.69 SipReg W: Transport failed to send registration (sipexcept: 8 Connection closed by remote side) May 10 15:08:38 ppc appl: 14361.69 SipStack W: SipReg F Unexpected server status: 8 May 10 15:08:38 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:08:38 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:09:22 ppc appl: 14405.15 SipStack I: NETConnectRej: failure at OS level May 10 15:09:22 ppc appl: 14405.15 SipStack W: NetConnectRej: could not connect to May 10 15:10:18 ppc appl: 14461.76 SipReg W: Transport failed to send registration (sipexcept: 8 Connection closed by remote side) May 10 15:10:18 ppc appl: 14461.77 SipStack W: SipReg F Unexpected server status: 8 May 10 15:10:18 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:10:18 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:11:02 ppc appl: 14505.18 SipStack I: NETConnectRej: failure at OS level May 10 15:11:02 ppc appl: 14505.19 SipStack W: NetConnectRej: could not connect to May 10 15:11:43 ppc main: ERROR-ttpar: /Sys[1]/Configuration[1]/SystemUnit[1]/MenuPassword: 65/64 May 10 15:12:48 ppc appl: 14611.89 SipReg W: Transport failed to send registration (sipexcept: 8 Connection closed by remote side) May 10 15:12:48 ppc appl: 14611.89 SipStack W: SipReg F Unexpected server status: 8 May 10 15:12:48 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:12:48 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:13:32 ppc appl: 14655.33 SipStack I: NETConnectRej: failure at OS level May 10 15:13:32 ppc appl: 14655.33 SipStack W: NetConnectRej: could not connect to May 10 15:15:58 ppc appl: 14802.03 SipReg W: Transport failed to send registration (sipexcept: 8 Connection closed by remote side) May 10 15:15:58 ppc appl: 14802.03 SipStack W: SipReg F Unexpected server status: 8 May 10 15:15:58 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:15:58 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:16:42 ppc appl: 14845.47 SipStack I: NETConnectRej: failure at OS level May 10 15:16:42 ppc appl: 14845.47 SipStack W: NetConnectRej: could not connect to May 10 15:19:09 ppc appl: 14992.18 SipReg W: Transport failed to send registration (sipexcept: 8 Connection closed by remote side) May 10 15:19:09 ppc appl: 14992.18 SipStack W: SipReg F Unexpected server status: 8 May 10 15:19:09 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:19:09 ppc main: SipSubscriber(): SipServer 0 is on auto detect May 10 15:19:52 ppc appl: 15035.62 SipStack I: NETConnectRej: failure at OS level May 10 15:19:52 ppc appl: 15035.62 SipStack W: NetConnectRej: could not connect to
05-11-2013 02:16 AM
Hi Benjamin,
for native registration of MX300 over CUCM, you need:
MX300 to be on TC 5 or later
CUCM 8.6.2 with MX300 devic pack.
after above requirements, make sure you had configured below settings on the unit:
Configurations -> Advanced Configurations -> SIP
2. Configure the SIP URI as DirectoryNumber@IPAddressOfCUCM
3. Select the Default Transport as TCP
4. Select the Type as CISCO
5. Configure the CUCM IP address in the SIP proxy address
05-13-2013 05:22 AM
If I am using Cisco TelePresence Video Communication Server Starter Pack Express do I need to use CUCM 8.6.2?
05-13-2013 05:26 AM
i thought you are using CUCM for SIP
can you share your SIP xconfiguration so that we can check ?
05-13-2013 05:31 AM
Sorry I'm pretty new to this. Where can I find SIP xconfiguration?
05-13-2013 05:40 AM
Hi Benjamin,
using the web interface of the codec, go to configuration>SIP profile and let me know the values of various paramter.
make sure default transport is set to TCP.
05-13-2013 05:53 AM
05-13-2013 07:08 AM
Hi,
Seems like you have a couple of values mixed up. See this example from my SX20:
Add your SIP domain to the "URI 1" field, and use the IP address or FQDN of your VCS in the "Proxy 1 Address field".
Regards,
Kjetil
05-13-2013 07:34 AM
Hi Benjamin,
In your proxy 1 address, please try to add your VCS IP address instead of domain and make discovery Manual instead of Auto.
try to disable outbound and TLS verify and check if it registered with VCS.
05-13-2013 07:40 AM
now I get a "Failed: 403 Forbidden"
05-13-2013 07:45 AM
just got it. thanks for all your help
08-29-2017 08:12 AM
Hola a todos.. tengo el mismo problema.. el mismo error 403 fordibben... estoy tratando de registrar un sx20 desde una red publica.
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