We have several SX10's in our environment. I have 2 that are giving me issues. They are the only one's to have reported issues, not sure about the others. These 2 devices are setup identically and are in different buildings, on different switches, etc.
The issue is the user comes in for a conference call and turns the TV on. The SX10's wake up but display no self-view, and people on the other end can't see anything either. It's as if the camera on the SX10 crashes. You can still move the camera around but no-self view. Unplugging and replugging fixes it. However, it's happened 2 or 3 times now on these 2 units.
Update: I updated the firmware on the 2 units as a start. However, this is just a minor update so not sure it will make a difference. I did find out that one of the users that reported the issues also reported that both times it happened that they had used the unit for an audio-only conference call prior to the video conference.
