04-21-2021 12:46 PM
Hello,
I'm seeking some advice on getting a SX20 to display on a second monitor. The unit appears to be noticing the monitor, but I cannot get the status to update to show self view on the second monitor despite changing settings in the configurations.
Screenshots of settings attached. Any guidance?
Monitor config:
Output config:
Selfview config:
Selfview status:
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04-22-2021 09:26 AM
Update: I was able to get the second screen recognized after power cycling. I was attempting to change the settings during a call, so perhaps the call was preventing the status change?
04-21-2021 09:59 PM
You have selfview mode set to Off. You need to set it to On (or activate Self View with the appropriate option from your Touch10 or TRC6 Remote)
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04-22-2021 05:56 AM
The problem was when I turned it on, it was still appearing on the first screen, regardless of what settings I changed.
04-22-2021 09:26 AM
Update: I was able to get the second screen recognized after power cycling. I was attempting to change the settings during a call, so perhaps the call was preventing the status change?
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