SX80 auto minimize selfview when start video call

[Ihsanariis]

Hi all,

We have a cisco sx80 with p60 camera. after upgrade firmware from CE9.4.0 to CE9.6.1 we have a problem when we make a video call selfview always be minimize. after we check a log we found log like in this :

User root/peripheral about to execute command '/Video/Selfview/set  FullscreenMode: Off' from localhost.

so can we turn off this command?

i already set 

Video Selfview Default Mode : on

Video Selfview Default FullscreenMode : on

Thanks in advance.

[Wayne DeNardi]

What about the other Selfview settings and monitor settings for the screen on which you have the self view set to display on?

• Video Selfview Default OnMonitorRole
• Video Monitors
• Video Output Connector [1..3] MonitorRole

[Ihsanariis]

Hi wayne,

Thanks for your reply.

There are not diferent setting in the codec before and after upgrade the firmware. 

Video Selfview Default OnMonitorRole: Current

Video Monitors: Dual

Video Output Connector 1 MonitorRole: First

Video Output Connector 2 MonitorRole: Second

Video Output Connector 3 MonitorRole: Auto

[william.briotta]

Greetings

Did you ever find a fix for this?  We are having the same issue after upgrading to 9.6.1 and opened a case on this.

BTW- That was a good find you made in the logs.  It shows that the command was inserted into 9.6.1 to purposely minimize the view.

Thanks!

[Ihsanariis]

nope until now it's still like that

[Wayne DeNardi]

You could probably use the CE9 macros to set the self-view back on the monitor you want it on and in full screen after a successful connection.