TelePresence and Video Infrastructure

Hi,My question today is for the different version of roomkits, room kit pro, room kit plus and MX700.  Each of these have dual monitors.  These devices are all registered to webex portal hub.  Currently during a webex, the first monitor displays the ...

Hello, I have just built three Spark Room 55 units for testing and now need to remove them from their stands for shipment to install locations. I am unable to remove the screen from the floor base as shown on 18 of the install guide.   Is there some ...

Hi guys and girls,I've just powered on my Room Kit Plus (I turned it off for a few weeks but it was working fine before) and the message popped up that it cannot connect to some cloud services. The device is configured in the Cisco Webex Control Hub ...

Hello, is there way to have control on below request for codec device:1- hide the Forced Authorization Code once you dial since the codec locate on meeting room.2- disable/enable call as Rich Media Sessions "B2B call" from codec.

I have an SX80 that is not showing the system name on the display.  The name is correct in the 'SystemUnit' setting, the name is correct in the H.323 ID field.  We do not use SIP.  SIP is turned off.  Also in the ;'UnserInterface ContactInfoType" I h...

Hi, I don't concern about this so much since call quality doesn't affected (just guess though),I'm just curious about this.  This happens to all devices from SX10 to Roomkitmini, in application.log, messages like these are often shown: AdaptationResi...

Hi Everyone, I would like to know if there is any resource out there that outlines the feature difference between a webex device and a onprem device. Are they any features missing on a Webex endpoint vs a CUCM endpoint, vise versa 

CUCM and VCS are in two different network and are connected via MPLS. We created the SIP Trunk successfully and also able to establish the call. However we are not getting any media. We also raised it with Cisco TAC SR 687417153. We want media to tra...

Hi, We've got a used Cisco Codec SX80 ( TTC6-12 ). The device seems pretty unresponsive when connected to a monitor and also the uplink doesn't get up. On the console port however there is some ouput :(0,0) Tilera Hypervisor, version 4.3.3.184581 (so...

ipad cms management app which based on our cms management solution.  service@lcsftech.com https://youtu.be/bI-awqzuaTY

Hello,When a user connects to our Meeting via https://join.xyz.com, they will join successfully, if they disconnect or close their browser (in this case chrome) and try to connect again to the meeting, they will not be able to join again, unless they...

I experienced an issue when using the API commands on a Codec Pro vie the serial port: the command:xCommand Phonebook Search PhonebookType: Corporategives this response:*r Result (status=Error): \x0D\x0A*r Result Reason: "Unknown command"\x0D\x0A*r R...

Hi, I have a site that recently installed a Room Kit Plus, the datasheet indicates that it comes with integrated microphone, but the it doesn't work. Is there a configuration that needs to be done? Regards