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TC Endpoints upgrade?

anie.kap24
Level 1
Level 1

Hello, 

I would really want to know what disadvantages a TP Endpoint with TC5.01.2 .. firmware will have

if not upgraded to TC6 or TC7 with respect to collaboration deployment. Am aware some features

are absent on the Obsolete TC5.XX but what signal or media flows impacts can be present? 

2 Replies 2

Magnus Ohm
Cisco Employee
Cisco Employee

Hi

It is quite a difficult question you ask here. But yes there is a likely chance you can hit signalling and media flow issues (without being able to tell you exactly what and how as it is scenario dependent). 

In terms of security we recommend the latest software version available for our TelePresence systems. TC5 is, as you already seem to know, no longer being maintained.

This is a very old software release so doing a comparison between the new software releases and old going back several years is not a task I want to take on :). There are hundreds of bugfixes between TC5 and TC7. I can only recommend that you read through the release notes of TC5, TC6 and TC7 to get a better understanding of what has changed the past years of development.

If you are happy with staying on TC5 and you do not encounter any issues with your current deployment, no one will force you to upgrade, but in a support scenario you might hit a brick wall until the system is upgraded.

Staying up to date would also provide you with new features so you can make the most out of your TelePresence equipment. 

I´m sorry if I was not able to provide you with a satisfactory answer to this post.

/Magnus

Patrick Sparkman
VIP Alumni
VIP Alumni

In addition to Mangus' post, TC5 and TC6 are both not being developed anymore, and they will both be coming up on end-of-life in a few years, see eos-eol-notice-c51-731060 and eos-eol-notice-c51-733833.  What that means is, if you're running either of these software releases after the EOL date, you'll be unable to get support for the software if you have issues.

With that mind, it's recommended to upgrade to TC7, although with it being the current software version, it's development is even slowing down now to just bug and security fixes, however it's recommended to upgrade to the latest TC7 release to take advantage of any bug or security fixes if not to take advantage of new features.