TMS license Warning

[epicolo]

Hi all,

we are experiencing a curious behaviour in TMS 13.1 (i need to double check the version).

The TMS have 35 installed  systems licenses and only 8 added systems, but sometimes, it show a pop up message on screen quith this phrase:

Warning: Not enough TMS licenses

Besides that the popup message bother, it don´t impact the use.

Does anyone saw this before?

Thanks

[Martin Koch]

I had seen this once before, do not recall the exact verion, can be 13.1.

Not sure if a reboot was close by that event.

Do not remember having seen that error with 13.1.2 but would also not rule it out.

[Kjetil Ree]

Hi,

Is anything about it logged in log-web.txt?

-Kjetil

[epicolo]

I can´t connect to TMS right now, but i´ll ask the logs to the customer.

Thanks

[Usha Davuluri]

Hi,

I am getting the same error message.

Warning: Not enough TMS licences

You have more systems in TMS than you have  licenses for. Please contact your TMS distributor or go to http://www.tandberg.net/ to obtain  more licences.

Version: 13.2.1

Please help me.

Regards,

Usha.

[Magnus Ohm]

Hi Usha

Have you verified the amount of system licenses that you have?

Administrative tools --> General settings, then scroll down to the bottom. Check the amount of licenses used vs the ones you have available. Also look in the lower right corner, does it say trial there?

/Magnus