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TMS repeatedly asks for password with Firefox

Mike Assel
Level 4
Level 4

When I log into TMS with firefox I am able to get to the initial dashboad page, but if I try to view other pages, like Systems, I am again prompted to log in and my log in doesn't work.  I don't have this issue with IE.  Anyone know what's going on?

Thanks, Mike

1 Accepted Solution

Accepted Solutions

Martin Koch
VIP Alumni
VIP Alumni

If your computer is in the same AD then the TMS  IE it will use the NTLM windows auth so

you might not see any auth request.

Can it be that you use a proxy? I had only seen annoying re-authentications if somebody tried to

access the TMS via a proxy. You might also see additional authentication requests for Java enabled

pages like the conference control center.

Please rate the answerers by using the stars below.

Please remember to rate helpful responses and identify

View solution in original post

4 Replies 4

Martin Koch
VIP Alumni
VIP Alumni

If your computer is in the same AD then the TMS  IE it will use the NTLM windows auth so

you might not see any auth request.

Can it be that you use a proxy? I had only seen annoying re-authentications if somebody tried to

access the TMS via a proxy. You might also see additional authentication requests for Java enabled

pages like the conference control center.

Please rate the answerers by using the stars below.

Please remember to rate helpful responses and identify

I am at a hotel, so I assume I am going through a proxy.  My computer is NOT in the same domain as the TMS.  I do still have to log in with IE as well.  Strange thing is that after I login initially, when I am prompted to login again it doesn't take my login.

Yes, this unsuccessfull auth popup is exaclty what I had seen.

In some scenarios it worked to press cancel on the first one and then enter the credentials in the next one.

Actually I was able to see a slight difference what is the working and what is the not working login window.

You coud check in FF and disable the auto proxy config, but maybe they use a transparent one,

then you could not do anything.

Also https requests should work fine.

Ourside your network and especially from a hotel I would recomend using htts or a vpn anyhow!

Please remember to rate helpful responses and identify

I'm in TVS1 training, so no VPN.  Thanks for the help.