09-02-2013 10:02 PM - edited 03-18-2019 01:44 AM
We have multiple TMS server applicances that have to be upgraded from windows 2003 to windows 2008R2. Is SQL also on the TMS Appliane???
I have a copy of the TMS 14.2 software to install after the windows 2008R2 upgrade. Question is has anyone upgraded their applicance and if so any lessons learned or issue to make sure of ???
Thank you.
Chet Cronin
801-815-3539(USA)
+9379 601-3954 (Afghanistan)
09-02-2013 11:26 PM
Given that the TMS Appliances (CTI-TMS-APL-K9) have gone past their end of SW Maintenance Release date (2 Feb 2013 - see http://www.cisco.com/en/US/prod/collateral/ps7060/ps11305/ps11316/ps11338/end_of_life_notice_c51-683062.html), I'd recommend that you set up a new server running 2008R2 and install the new TMS on to that. You'll need to backup the database from your current box and migrate it to the new server.
You mentioned that you have multiple sppliances, do they all connect to the same database? If so, the database would have to be located off-box (on another SQL server somewhere).
Please remember to mark helpful responses and to set your question as answered if appropriate.
09-03-2013 01:39 AM
Hi,
Just to add my 2cents worth here
Wayne's last question is certainly relevant...meaning if this is the case...then your in a TMS Redundant setup using TMS Appliance boxes pointing to one TMS db (tmsng), meaning your SQL would be off the TMS Appliance boxes. If they're not, then you obviously have multiple and separate TMS servers, i.e. one TMS application per db. Also, if your utilizing TMSPE, then you'll need to back up this sql db as well (tmspe) and migrate it appropriately as well.
In any case, and depending on what you do have, will depend on how your proceed. In addtion, and because TMS Appliance serial numbers begin with 80Bxxxxx and the TMS software only serial numbers begin with 80Axxxx and because you migrating from a TMS Appliance to TMS softwared only and utilizing you own boxes, then you will need to do 2 things to have your option keys (licenses) moved from the existing TMS Server Appliance to the Software-only version:
1. Purchase CTI-TMS-SW-K9. Once you receive a new serial number that denotes it's a sw-only application (not an applicance), then open an SR to TAC.
2. TAC will then escalate this to our GLO (Global Licensing Operations) to re-host the option keys from old serial number to new serial number.
Keep in mind, you need to do this procedure since this is the only way to generate a new serial number with correct service pricing. The TMS Server Appliance costs more in maintenance and as you will no longer be using the appliance, then you should be charged only for what they are using
rgds,
Dale
09-03-2013 03:15 PM
shoudlnt the TMS appliance only support the local sql database and no external nor clustering?
Anyhow or exectly because, great idea to move away from it, best to a virtual machine ;-)
Please remember to rate helpful responses and identify helpful or correct answers.
Please remember to rate helpful responses and identify
09-03-2013 08:09 PM
This is great guys. Thanks!
Sent from Cisco Technical Support iPhone App
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide