10-15-2019 12:14 PM
Tried to update a C60 from 4 to 5.1.13. Have ReleaseKey. Tried to install using web browser. Exception error received. Telnet to machine and get the following using
xcommand SystemUnit ReleaseKey Add Key:<key>
No error
xcommand SystemUnit ReleaseKey List displays two keys
See attached file.
Is assume this is the problem. Can the old Version 4 key be deleted by CLI
Solved! Go to Solution.
10-15-2019 04:17 PM - edited 10-15-2019 04:30 PM
Your screenshot already shows that your device has a TC5 release key, so you won't need to add another one for a TC5 upgrade.
Having multiple release keys on the device is not an issue. I have an old C60 here with 6:
xcommand SystemUnit ReleaseKey List OK *r SystemUnit ReleaseKey 1 Version: "TC2" *r SystemUnit ReleaseKey 2 Version: "TC2" *r SystemUnit ReleaseKey 3 Version: "TC3" *r SystemUnit ReleaseKey 4 Version: "TC5" *r SystemUnit ReleaseKey 5 Version: "TC6" *r SystemUnit ReleaseKey 6 Version: "TC7" ** end
Your issue is more likely to be the version of TC4 that you are running. Try upgrading to TC4.2.4 first, then upgrade to TC5.x
Please remember to mark helpful responses and to set your question as answered if appropriate.
10-15-2019 04:17 PM - edited 10-15-2019 04:30 PM
Your screenshot already shows that your device has a TC5 release key, so you won't need to add another one for a TC5 upgrade.
Having multiple release keys on the device is not an issue. I have an old C60 here with 6:
xcommand SystemUnit ReleaseKey List OK *r SystemUnit ReleaseKey 1 Version: "TC2" *r SystemUnit ReleaseKey 2 Version: "TC2" *r SystemUnit ReleaseKey 3 Version: "TC3" *r SystemUnit ReleaseKey 4 Version: "TC5" *r SystemUnit ReleaseKey 5 Version: "TC6" *r SystemUnit ReleaseKey 6 Version: "TC7" ** end
Your issue is more likely to be the version of TC4 that you are running. Try upgrading to TC4.2.4 first, then upgrade to TC5.x
Please remember to mark helpful responses and to set your question as answered if appropriate.
10-15-2019 05:46 PM
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