VCS WEB INTERFACE ISSUE

[Hossam Al-kurdi]

DEARS,

I'M trying to access my VCS web interface but all i get is a blank page  everytime  i put the user name and password .though i can manage to access through SSH and i've put some command to remove the certificatation authentication ( if the problem caused by the certificate authintication ) but still nothing happens please please please advice

[Vu Lo]

Thanks Martin,

i'll give it a try and let you know how i go

cheers

Vu

[Vu Lo]

Hi,

am i missing something? i followed the above steps but still can't get to my VCS Control via the web interface.

i am currently running VCS x8.1

steps i took:

1. Connect to the VCS as root via Secure Shell (SSH).

2. entered - echo "SSLVerifyClient none" > /tandberg/persistent/etc/opt/apache2/ssl.d/removecba.conf

3. manually removed the removecba.conf file using;

     rm -i /tandberg/persistent/etc/opt/apache2/ssl.d/removecba.conf

4. tshell

5. restart

6. tried to connect to the VCS via the web interface but unsuccessful.

Is there another approach i can take?

cheers

Vu

[Wayne DeNardi]

I think you need to do a reboot between steps 2 and 3.

Wayne
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[Vu Lo]

Tried all of that... but still the same issue, i can't get to step 4 ie web to the VCS control.

does the VCS have to be in maintence mode?

do you have to turn https off first?

kind regards

Vu