Hi there,
Having issue with dropped Video calls between your callmanger cluster in Brasil and Switzerland. Both run on version 11.5
When we try to make a Video call between our Webex Room Kit Plus in Brasil and Switzerland, only a audio call is is created.
Bothe devices are registerd on different callmanagers, and the callmanagers are connected over an intercluster trunk.
The whole infrastructure in Brasil is new so I guess it was never working.
When I look into the RTMT Tool, I see that the callmanager reports there is Out of Bandwidth for video calls so only Audio calls are possible. I try to remove all limitation in the LBM for Video calls. But it still is not working.
Unfortunately there is a bug in the 11.5 callmanager which cause a problem with collecting the SDL Logs for LBM.
And it does no matter If I try to start the Video call from Brasil or Switzerland. Both Callmanager reports in the RTMT the same issue.
Anybody there which has some advice for me?