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Voice-mail between two IP phones

r.hernandezm
Level 1
Level 1

Hi,

I have a discussion, two ip phones, each with one extension, so, one of them have the configuration "forward all" towards the other extension. That work correctly but if this extension where ringing de call does not answer...i hear the another voicemail (the IP phone with the "forward all") and i do not want hear these voicemail, rather i want to hear the other voicemail (where ringing the call)...

Somebody help me???

Best regards.

5 Replies 5

paolo bevilacqua
Hall of Fame
Hall of Fame

You need to mention the cisco products and version you're using.

IP Phones 7911 & Call manager 7.0.1

And for the Voice Mail ?

Cisco Unity 7.0 installed under windows server 2003

That's the legacy behavior, you can change it to work the way you want but this will affect ALL calls.

Route Forwarded Calls by the First or Last Redirecting Number

Cisco Unity supports the option of routing calls based on either the first or last redirecting number when a call is forwarded to Cisco Unity.

Note the following:

This option requires Cisco Unity-CM TSP 8.1(2) or later.

This option is not supported by integrations through PIMG units.

This option can be changed through the Advanced Settings Tool (AST), which is available in Tools Depot.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate