06-09-2011 08:26 AM - last edited on 03-25-2019 09:02 PM by ciscomoderator
Hi,
I have a discussion, two ip phones, each with one extension, so, one of them have the configuration "forward all" towards the other extension. That work correctly but if this extension where ringing de call does not answer...i hear the another voicemail (the IP phone with the "forward all") and i do not want hear these voicemail, rather i want to hear the other voicemail (where ringing the call)...
Somebody help me???
Best regards.
06-09-2011 09:13 AM
You need to mention the cisco products and version you're using.
06-09-2011 09:50 AM
IP Phones 7911 & Call manager 7.0.1
06-09-2011 10:27 AM
And for the Voice Mail ?
06-09-2011 10:42 AM
Cisco Unity 7.0 installed under windows server 2003
06-10-2011 06:35 AM
That's the legacy behavior, you can change it to work the way you want but this will affect ALL calls.
Route Forwarded Calls by the First or Last Redirecting Number
Cisco Unity supports the option of routing calls based on either the first or last redirecting number when a call is forwarded to Cisco Unity.
Note the following:
This option requires Cisco Unity-CM TSP 8.1(2) or later.
This option is not supported by integrations through PIMG units.
This option can be changed through the Advanced Settings Tool (AST), which is available in Tools Depot.
HTH
java
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