06-23-2013 11:52 PM - last edited on 03-25-2019 09:08 PM by ciscomoderator
Hi,
We are not able to login at our vc units after upgrading. The passwords have been changed on 50% of the systems.
TMS has "wrong username/password" errors and we also cannot login to the systems directly. (tried IE, firefox and chrome)
Checked all the default passwords, but none of them seems to work.
Does somebody have the anwser.
Regards,
Ruben
06-24-2013 02:09 AM
Hi Ruben,
there was an issue earlier when upgrading from TC3 to TC 4
and that was fixed on TC 4.X onwards.
as we are already working on call with you, seems like we need to call it as a bug.
Thanks
Ravi kr.
06-24-2013 03:44 AM
Hi Ruben,
You will have to take a serial access to the codec
and manually change the password.
for the same you would have to break the boot sequence b,c
then you need to login as root. let me know if you want to go this way
thanks
Ravi kr.
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