TelePresence and Video Infrastructure

Hi,We are not able to login at our vc units after upgrading. The passwords have been changed on 50% of the systems.TMS has "wrong username/password" errors and we also cannot login to the systems directly. (tried IE, firefox and chrome)Checked all th...

Hi Community,I have the same issue between a 9971 registered on cucm8.6.2 and EX90 or E20 registered on VCS7.2.I'm trying to make an encrypted call fom a EX90 or E20, and a 9971.EX90 and E20 is registerd with TLS9971 is in secure mode, encryption wor...

Hi, allI am tring to integeate CUCM / VCS /MCU,<1> CUCM version : 9.1.1(a)<2> VCS version : X6.1<3> MCU version : J2.4 (MPS , MCP 820 System Controller)<4> two SX-20<5> Windows Jabber version : 9.2.1Environment:<1> CUCM <-- SIP trunk --> VCS<2> VCS i...

I'm trying to get E20s to register using VCS-E as a proxy - note I'm not doing provisioning on the E20s.I've got authentication disabled and everything set to "treat as authenticated" for the time being, just for testing.The E20 can register fine dir...

Hello,I have TP Infra Behind Firewalla and endpoints distributed along sites.I need all flows and interactions between endpoints and Infra (VCS, MCU, TMS). Otherwise, I have to know all TCP/UDP ports used between Infra and endpoints so that i have to...

Hi all,The question is in the title. I can only see versions from 4.2.0.10318 and above, but because you have to apply provisioning on a per version basis, and we have old version of Movi still in use, I need to apply provisioning template in order t...

Recently, the question was asked, "Why is it that when a MCU Blade is in SD mode there are 80 ports available but when you configure the MCU to HD mode there are 20 port available and not 40?"The reason why the port count goes down to 20 when in HD m...

hi alli'm a qa tester.resentliy out compnay got CTS500 and CTS1300 to testi can access the CLI commands (via putty)there i can make calls end call and see the call statei wonder if there is any tool that can make this things automaticallyand more the...

Hi All,I’ve a customer has multiaple branches with video conference units, he tried to make a video conference call between his branches and new partner who has Polycom Video Conference system “ Polycom RMX”. The customer make a call and found :- All...

Hello,We currently used Profile line for multipurpose rooms but we would like to expand into smaller branch offices and we would like to consider the SX20 as an option.   I think I have a pretty good understanding of the documented differences by loo...

Hi all,We have a Polycom HDX8000 for video conferencing and a Cisco ASA 5512 firewall.We have to open ports for video conferencing, but we can't manage to get it work.When we callout from inside to outside everything works fine, but from outside to i...

I have 7 E20's deployed and this is the only one that I ever have issues with.  It repeatedly disconnects from VCSC and must be rebooted.  A reboot will resolve the issue for a few days to a week, but it keeps happening.  I have no idea why it's doin...

When I do recordings with the TCS the Power Point presentation alot of the times comes out somewhat blurry. Is there an optimal laptop resolution that should be used when recording content? If not the latop resolution what else might be the problem. ...

Hello,I come up against a problem as follows.on Cisco Codian 8510 mcu, one of the conference is destroyed suddenley .When I analyzed the logs I noticed that the conferences terminated after "discarding tx packet of length 175"do you have any ideas of...

I am trying to put a translation rule on my outbound (to the PSTN) POTS dial-peer and it does not take. Here is my config:voice translation-rule 950 rule 1 reject /4035551234/! voice translation-profile dave translate calling 950!dial-peer v...