TelePresence and Video Infrastructure

All, We are rolling out MANY EX90 units in TMS 13.0.2 and I have a couple of questions that I am hoping more of you advanced admins can answer. First - we want to apply passwords to the administrator settings on the EX90 units. I know how to perform ...

As I read from older posts from the forums, I understand that there is a guide to extend this setup with 2 OptionsOne:Requires 1x  CAB-HDMI-PHD12XSRequires 1x  CAB-PHD4XS2-SPLITRequires 1x  PSU-CAM-V Power SupplyWith a straight Cat5e cableTwo:Require...

Hi!I have a CTS 1100 that's acting weird. By default, it should not display anything when it is idle, but it is displaying red, green, blue, yellow, cyan, pink, ash, and then black. This pattern will repeat all day long. Please see trouble shooting d...

Dear Team ,We have a VCS, TMS and VCE expressway. We are able to call outside, but we are unable to receive any call. We can authenticate to jabber from inside, but we are not able to authenticate to jabber from outside.Please help with a solution.

Hello,When my users dial a TMS bridge number before the start time it asks them to "Enter a Conference Code and Press #".  However, we don't have a conference code setup, our bridges open with the start time.  Is there a way in TMS to manipulate that...

Hello!I'm looking for clarification on something that I thought I knew.  We have a VCS-E (X7.2.2) on a public address, no NAT but we do have the DI option installed.  The VCS-E has both Traversal and non-traversal call licenses.  We also have two end...

We have multiple SX20's registered to CUCM 8.6.2 and MX series registered to VCS via TMSPE.  We have all the functionality working as expected as far as dialing, multi-site calling, and layouts.  The last piece I'd like to get working is the contact ...

Problem description by users: Telepresence meetings gets decline\Cancelled automatically  There is a huge  problem in the  Board Room, this seems to be going on and on. When staff reserve the room , we accept the request and it only stays accepted fo...

A weird case I need some help with.Endpoint is registered with SIP and H323 on VCSC.The URI of the endpoint is set as fallback alias on the VCSE.When one dials the IP of the VCSE it starts calling on the endpoint, but when one answers the call gets d...