02-10-2020 09:18 AM
Hi All.
I have an issue I cant see to resolve in CM here is part of the syslog
Feb 10 17:05:29 user.info cms1 "webbridge": INFO : XMPP connected to 192.168.1.5:5222
Feb 10 17:05:29 user.info cms1 "webbridge": INFO : XMPP connection dropped while session was live for reason 4
Feb 10 17:05:29 user.warning cms1 "webbridge": WARNING : [SESSIONS] Session guest1714917885@mydomain.com: XMPP session disconnected: TLS negotiation failure
Feb 10 17:05:29 user.info cms1 "webbridge": INFO : [SESSIONS] Session 926c32da-0d25-425b-92d9-a84a418508f4 is safe to destroy. Performing full detach...
Feb 10 17:05:29 user.info cms1 "webbridge": INFO : [SESSIONS] Destroying session: 926c32da-0d25-425b-92d9-a84a418508f4
Feb 10 17:05:29 user.info cms1 xmppd[7]: I-MLink-Info TLS conn IP=203.0.113.3 version=TLSv1/SSLv3 cipher=ECDHE-RSA-AES256-GCM-SHA384 secret-bits=256 processed-bits=256 compression="(None)" no certificate provided
Feb 10 17:05:30 user.info cms1 host:server: INFO : web bridge link 1: new guest login request 7 received
Feb 10 17:05:30 user.info cms1 host:server: INFO : web bridge link 1: request 7: handling guest credentials request with no prior resolution
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: call ID lookup scheduled
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: resolution in progress
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: credential storage scheduled (queue length: 1)
Feb 10 17:05:30 user.info cms1 host:server: INFO : created guest account with user ID "guest1997447187@mydomain.com"
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: credential storage executed
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: credential storage in progress
Feb 10 17:05:30 user.info cms1 host:server: INFO : guest login request 7: successfully stored credentials
Feb 10 17:05:30 user.info cms1 host:server: INFO : web bridge link 1: guest login request 7: response written
Feb 10 17:05:40 user.info cms1 "webbridge": INFO : [DEBUGGING] Stats 0, c:160, d:147
Feb 10 17:05:50 auth.info cms1 sshd[12286]: Connection closed by 192.168.1.2 port 58257
Can seem to find out what the issue is with : XMPP session disconnected: TLS negotiation failure
any ideas??
Thanks all
Ian
02-10-2020 08:26 PM
Hi,i think this is pointing to certificate error.
"Feb 10 17:05:29 user.info cms1 xmppd[7]: I-MLink-Info TLS conn IP=203.0.113.3 version=TLSv1/SSLv3 cipher=ECDHE-RSA-AES256-GCM-SHA384 secret-bits=256 processed-bits=256 compression="(None)" no certificate provided"
"No certificate provided".. Cross check your certificates very well. Did you add client authentication in your certificate template?
02-12-2020 09:19 AM
Hi.
Yes the cert has both client and server.
Any other thoughts.?
Ian
03-20-2020 01:03 AM
Hi
I had the same problem. Make sure that the webbridge trusts xmpp certificate.
webbridge trust xmpp.cer for example
This solved it for me.
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