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misha_bac
Beginner

Cisco VCS: Error: Cannot read the Event log

When I try to read Event logs on the top of the page I see following message:

Error: Cannot read the Event log /mnt/harddisk/log/tandberg_webconfig.log.2

How to fix the error? Does any actions go unlogged because of this error?

3 REPLIES 3

Appears to be a bug, CSCuo17523, there is a workaround that might can clear the alarm and fix the issue.  If that doesn't resolve the problem, suggest you contact TAC as it might be something else.

Hello, how enter in the shell? Thx.

1. SSH into VCS via putty/secureCRT and login as root.

2. Run this command: rm /mnt/harddisk/log/tandberg_webconfig.*

3. Reboot the server

After this the server will create the directory again and the alarm issue should hopefully be resolved.

If it doesn't help then open a TAC case for further assistance.

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