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SIP Router Crash

Hallo, Expert.

We have something issue with SIP Router (2900 Series) - License CUBE.

My router cannot access Telnet access and incoming outgoing fail , but ping and registering status like a MTP, Conference Brigde normal.

And after we restart the router , back to normal.

i think the  router crash with sip log or another log stored in the memory.

meanwhile restart the router the frist solution.

So, you can give me advice with another solution.

Thanks expert.

2 Replies 2

Suresh Hudda
VIP Alumni
VIP Alumni

We should make sure that no 'debug logs' are running at background, that might be the issue.

And check memory/dram as well, and make sure that required memory is there and installed properly.

for more info, pls see below link.

http://www.cisco.com/c/en/us/support/docs/universal-gateways-access-servers/90-series-customer-premises-equipment/7900-crashes-router-troubleshooting.html

Suresh

Hi Suresh hudda.

We check the router no debug logs running at background process.