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Tandberg C60 software upgrade

Mohd Marzuki
Level 1
Level 1

Hi folks,

I can't find any suitable reference for software upgrade. Currently using software version TC3.1.0.215436. Upgradable to TC7 or? Is there any upgrade path/compatibility matrix required for software upgrade?

Thanks

1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

This question, or similar ones, have been answered a few times before in the TelePresence section.

If I can find the thread references, I'll add them here, but a search there should find the discussions.

Yes, you can go straight from TC3 to TC7, but it has been suggested that an intermediate step can help with possible touch panel and/or camera firmware upgrade issues.

From memory, the suggested upgrade path was TC3 -> TC5 -> TC7.

Edit: Here's a similar reference for the EX90/touch panel issue: https://supportforums.cisco.com/message/4138656#4138656 showing the 3 -> 5 -> 7 path.

Wayne

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Wayne

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