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Telepresence Conductor - TelePresence Server Alerts

aheredia05
Level 1
Level 1

Hello Everyone
I've been asked to configure the TC or the TS to send alerts if the bandwidth wasn't enough.
Is there any way to accomplish this?

Thanks a lot for your help.

Regards.

1 Accepted Solution

Accepted Solutions

Patrick Sparkman
VIP Alumni
VIP Alumni

Both Conductor and TelePresence Server doesn't have any type of alarm or email notification, for that you'd have to rely on TMS by using Systems > Event Notification Manager.  However, there are no notifications that are built into TMS specifically for either of those systems, suggest you take a look at the possible event types available to see if one of them might help.  It's also been asked if TMS can send email notifications based on TMS Tickets, CSCut20400 and CSCuj91673.  In either case, you should contact your Account Manager to see about having an enhancement request created for more event types to be added into TMS for the function of monitoring infrastructure devices managed by TMS as well as asking about the TMS Ticket enhancements.

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2 Replies 2

Patrick Sparkman
VIP Alumni
VIP Alumni

Both Conductor and TelePresence Server doesn't have any type of alarm or email notification, for that you'd have to rely on TMS by using Systems > Event Notification Manager.  However, there are no notifications that are built into TMS specifically for either of those systems, suggest you take a look at the possible event types available to see if one of them might help.  It's also been asked if TMS can send email notifications based on TMS Tickets, CSCut20400 and CSCuj91673.  In either case, you should contact your Account Manager to see about having an enhancement request created for more event types to be added into TMS for the function of monitoring infrastructure devices managed by TMS as well as asking about the TMS Ticket enhancements.

Thanks a lot for your help Patrick!.

I will do what you say.

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