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2 Unity Instances communicating

cplatt01
Level 1
Level 1

We have 2 separate unity systems running. Is there a way to have both Unity instances recognize each other?

For example, when a customer dials company A's directory handler, perhaps they want someone in Company B (a subsidiary). Right now there is no way to do that? Any advice would be great!

Thanks in advance!

1 Reply 1

mrmccann
Cisco Employee
Cisco Employee

You'll want to take advantage of Unity's digital networking capabilities. Read this document to understand how you network servers together. You'll want to specifically read about dialing domains to understand how to deliver the capability you requested:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guide_chapter09186a008022cd84.html