Unified Communications Infrastructure

Hello. We just went live with Unity and my executives would like to know if the system can state message lenght before the messages play. I have looks around the configuration of the system and can't find that option anywhere. Is there a way to d...

During Cisco Unity installation, you are prompted to choose three domain accounts that Cisco Unity services log on as: The account that Cisco Unity directory services log on as. These services keep subscriber data in the directory synchronized with s...

I have two users that share 1 phone (1 rep & 1 assistant), they both want their names in the directory so when people call after hours then can dial by name and get either but they only have one voicemail box. I see where you can add multiple extens...

Is there documentation or a whitepaper on how to configure the callhandlers when there are multiple companies being hosted on a Unity UM Server?For example when you call CompanyA you should hear the Opening Greeting for Company A, when you call Compa...

Hi,MWI is not being sent from unity 4.0(4) to CME 3.3 box.In Uninty Intergration manager MWI on =7210MWI of =7211CME config is the sameephone-dn 20number 7210 secondary 7211mwi on-offMWI on works fine just wont turn it off.Port status monitor shows i...

Unity Unified V4.0(3) Messaging Installation with Exchange 2003 server as the message store. Unity is on a seperate server. NSI Double-Take is going to be used to set up a 2nd server as a backup server to the exchange 2003 message store.Is this suppo...

I'm sure this question has been asked many times so apologies.We are getting an increasing number of customers who are Domino houses, so don't have an Exchange infrastructure, but want Unity voicemail with failover. Apart from having a warm standby ...

I am planning a migration from Unity 3.0(4) to Unity 4.0(5). My plan is to build out the 4.0(5) server in parallel to the current 3.0(4) server, upgrade the 3.0(4) server to whatever version of 3.x has the same database structure as 4.x, and then ex...

I have Unity 4.0.4 Voice Mail Only Environment, I was wondering if there could be any issue for Message retrieving or leaving Voice Mails if I restart IIS, since I see some Exchange dependancies.Exchange 2000 on box.Thanks

Hi,With MWI is there a way to have the MWI lamp light up when using any line other than the primary phone of the alternate extension.We have done some testing and it seems the envolpe only display when not using the primary line of Alternate ext.Is t...

Untiy 4.05 correctly hunts with internal calls. External calls forwarded to the Pilot number ring busy. The Pilot number is not the same as the unity port number and is configured in its own partition / configured as pilot number.

Hello,I have a Unity 4.0.4 VM, everything is in a separate domain on one server. I have problems with MS Exchange System Attendant (and due to dependency Information Store and MTA Stacks) service starting automatically on system startup. Wen I logon...

Unity 4.0(5) on Windows 2003 non-SP1Exchange 2003 SP3CallManager 4.0(2a)sr2bI have a problem with message notification. If I set the number to be an external number like my cell phone or home phone, it will call that phone, but when it prompts me to...

Hi,When lisetening to a recorded message, the CUE cuts through after only 5 to 30 sec, even though the max message size is set to 120 sec. Has anyone experienced this before?Appreciate all the help I can get.BRMagnus