09-28-2008 12:37 AM - edited 03-18-2019 09:43 PM
hi,recently I met a cue issue, I want to delete all the config,and I issue the command "write erase" and "erase start-confi", but the configuration still exist, who can tell me how to erase the config.thanks
09-28-2008 12:56 AM
in addition, after i issued the erase command,I hv reloaded the CUE.
09-28-2008 05:47 AM
Hi Steven,
Perform the following steps to reset the system to Cisco Unity Express factory default values.
--------------------------------------------------------------------------------
Step 1 se-10-0-0-0# offline
This command puts the system into offline mode.
Step 2 (offline)# restore factory default
This operation will cause all the configuration and data on the system to be erased. This
operation is not reversible. Do you wish to continue? (n)
Step 3 Do one of the following:
â¢Enter n if want to retain the system configuration and data.
The operation is cancelled, but the system remains in offline mode. To return to online mode, enter continue.
â¢Enter y if you want to erase the system configuration and data.
When the system is clean, a message appears indicating that the system will start to reload. When the reload is complete, a prompt appears to start the postinstallation process.
From this good doc;
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_1/cme_cli/ch5bkrst.html#wp1057346
Hope this helps!
Rob
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