Accessing Cisco Personal Communications Assistant for the First Time Cisco Unity 7.0(2).

[tapeterson]

I am trying to access the Cisco Personal Communications Assistant. I can get to the web page. I type in user name, password and domain name. I get “access denied”. After 3 or 4 times it will disable my account. I can go into Unity Admin and re-enable the account. I can not find where to change that password. Any good documentation for setting up Cisco Personal Communication Assistant?

Thanks for your time

[Brad Magnani · Accepted solution]

Hi,

Take a look at

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/gu

ide/ex/5xcusag270e.html#wpmkr1053296 and

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/gu

ide/ex/5xcusag270e.html#wp1048537

Hope that helps,

Brad