When a call comes into the main site where the CUCMBE is located the customer then trys to transfer this to another phone through a NEC tie line and just gets dead air but can call the extension from thislocation any thoughts
Hello.I saw in a document that it can do dynamic reskilling by administrator or supervisor. Can i asign dynamically the skills to agents from the supervisor desktop and how?ThanksJose Luis Arango Carvajal
A Cisco and Microsoft joint statement on SIP, Cisco UC IntegrationTM for Microsoft Office Communicator, and Remote Call Control interoperability is now available. Please use this public statement for clarity surrounding some of the conflicting or co...
Hello all. I am trying to register CISCO IP Communicator with CUCM7, but facing problem.At CUCM I have created an END USER & at the ADD PHONE panel have selected IP Communicator, protocol SIP & also selected the end user which I have created. Also I ...
Hi All,Please help how to add access to unity system adminstrationI've already add the AD account to local administrators group and subscriber with default adminstrative templatebut when i use GrantUnityAccess there a errorD:\CommServer>GrantUnityAcc...
Hello everyone.Currrently I am facing a problem regarding Cisco Unified Callmanager 6.0.1.I have successfully installed it on VMWare 7.0. But when the loogin option comes in command line i can not loggin.It shows loggin incorrect. I have tried with t...
In the Toronto area we have a number of area codes.In the 905 area code some exchanges ar long distance and have to be dialed with 1-nnn-nnn-nnnnwhile others are local and must be dialed without the 1 as in nnn-nnn-nnnn.Users have numbers with the 1-...
I am trying to access the Cisco Personal Communications Assistant. I can get to the web page. I type in user name, password and domain name. I get “access denied”. After 3 or 4 times it will disable my account. I can go into Unity Admin and re-enable...
Hi!We have a Paris office and we set up a bi lingual greeting using a call handler. When we test this internally when the prompt comes up to press 1 for French or 2 for English it works fine. When you attempt the same thing via cell phoneit is spotty...
Hi all,I am new in the cme world.I am trying to set a lab enviroment and i want to use and S0 from my pbx (Alcatel omnipcx) to simulate call between my extension and some ip phone.this is my BRI config,interface BRI0/2/0 no ip address isdn switch-typ...
Please can anyone advise?I have single Publisher/Subsriber Call manager 4.3 platform with about 10 different sitesIs it possible to setup a hunt group with devices spanning accross sites?Cheers
hi,running connection 7.1.2 with visual voicemail configured. we can access everything on the phone and see what the voimails, however all external calls show up as "Unity Connection" and do not display the External number. If IP Phone A leaves a mes...
Hello.I installed Unity, and integrated with Active directory and exchange 2003. When a user send a text messages from the outlook to another user, he ckecks the option Request a read receipt, when the other user read the message, the MWI puts ON o...
