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Accidentally delected administrator mailbox in unity

NAVIN PARWAL
Level 2
Level 2

Folks,

Accidentally i deleted administrator mailbox in unity, now opening greeting is giving and error. I ran dbwalker and it says associate the handler with a user, so i created a administrator user and associated it with the openining greeting, but no luck.

does the default account administrator have any extra previliges?

Thanks

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

No, it's not special.

First, please provide the Unity version you're on.

Second, make sure the opening greeting call handler has both an administrator AND a message recipient (the latter is far more important than the former). If a handler doesn't have a valid recipient then you'll get an error because we don't want to get into a situation where we take a message we can't deliver - that'd be bad. I'm guessing this is your problem - it's on the Messages page in the SA for the call handlers.

You'll want to make sure you address this for all objects the administrator's account was associated with (dbWalker should flag all these for you).

Excellent!